SuperQA scores 100% of calls and chats — for human agents and AI agents alike — then autonomously closes the loop on every failure.
Whether the conversation is handled by a trained human rep or a deployed AI agent, SuperQA sees everything — and acts on it.
Stop sampling 2% of calls and hoping. SuperQA evaluates every interaction against outcomes-linked scorecards, then autonomously routes coaching, tracks improvement, and closes the loop — without a QA manager lifting a finger.
You deployed an AI agent. Now you're flying blind. SuperQA monitors every bot call and chat for hallucinations, prompt drift, and compliance violations — then autonomously patches the prompt, tests the fix, and ships the update. No engineer required.
The first QA platform that doesn't stop at the flag. SuperQA closes the loop automatically — from signal to resolution.
One-line webhook or native integration with your telephony, bot platform, or CRM. Zero infrastructure required. Live in 15 minutes.
Our eval engine scores 100% of calls and chats against your custom rubric — outcome-linked, not just compliance-checklist. Results in seconds.
AI pinpoints whether the issue is a human skill gap, a bot prompt failure, a process flaw, or a compliance risk — and ranks by impact.
For humans: coaching plan drafted and delivered. For AI agents: prompt patched, tested on synthetic calls, and shipped. You approve or override.
Native connectors for every major voice, chat, and bot platform. Deploy once. QA everything.
"We went from manually scoring 1% of calls to SuperQA scoring 100% of them. In the first month we caught 3 compliance issues that would have been a seven-figure regulatory fine."
"Our AI voicebot was hallucinating on 8% of collection calls. We didn't know until SuperQA. It auto-patched the prompt, ran 500 test calls, and the problem was gone in 72 hours."
"My QA team of 4 was drowning reviewing 300 calls a week. Now they handle 6,000 — the same 4 people. SuperQA handles the routine; my team focuses on the calls that actually need human judgment."
Start with one prong. Expand to both. Pay per interaction scored.
Join 40+ contact centers and AI teams already running SuperQA in production. Free 14-day trial. No credit card required.